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Health and
wellness |
Medical Services |
Health Index Score
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Telecounselling |
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Employee Assistance Programme
(EAP)
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| Help is
only a phone call away - Teleconselling |
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FACTS: |
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At least 10% of your employees are
experiencing personal problems that
they cannot resolve.
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Your front line managers are spending
25% of their time dealing with
performance issues.
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Over 80% of Indians state their lives
are more stressful today than just
five years ago, citing work pressures
as a primary cause.
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Confidentiality is an exclusive feature of telecounselling.
With the
high attrition rate in the information technology, IT, ITES
and Financial sectors continuing to be a cause for concern,
companies are constantly on the lookout for ways to not only
retain employees but also improve their efficiency.
Various
approaches are being tried to help employees. One such programme is Telecounselling programme from Asha Medical
Foundation, Bangalore.
Asha's Telecounselling programme provides "24/7" counseling support
and information help lines to employees of their clients.
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Asha’s Employee Assistance Program (EAP) offers
confidential, professional assistance in identifying,
resolving, or managing personal problems that may adversely
affect job performance. Issues include health, family, alcohol
and other drugs, emotional and other stress, and changes in
the workplace.
The
primary aim of this service is to provide guidance / advice
for all the questions which otherwise remains unanswered simply
because they are either considered too personal to be talked
about or carry a taboo of being negative.
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It is a
confidential service, which is the key and the client shares
information only with the telecounsellor.
The
employer, who will be paying for the service, will not be
given information.
Problems
could be work-related pressures, relationship problems,
stress management / mood swings/ depression.
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Telecounsellors address problems and talk clients out of
depression or help them overcome other crisis they may be
going through.
Asha guarantees absolute discretion and confidentiality.
Round
the clock tele-counseling facility is available for those who
need counseling.
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